Laundry, Dry Cleaning and Ironing Services

Call Us: +256 200 906282

Mail Us: info@motherlaundry.com

Why Trust Mother Laundry?

As part of our commitment to top-notch service, Mother Laundry Ltd ("Mother Laundry", "We") has obtained attribution for its quality, reliable and secure services making it one of the leading and trusted laundry business solutions in Uganda , especially in Kampala . To achieve such exceptional safety, performance and ethical standards, Mother Laundry employs three approaches.

#1 – Regulatory Compliance

Mother Laundry works with policy advisors to ensure that our solutions, services and practices remain compliant with relevant mandates and regulations.
Mother Laundry meets Hygienically Clean Healthcare Standards by TRSA which reflect laundry businesses’ commitment to best management practices (BMPs) in laundering healthcare linens and garments as verified by third-party inspection and their capability to produce hygienically clean textiles with negligible presence of harmful bacteria as quantified by ongoing microbial testing.
Mother Laundry meets Hygienically Clean Hospitality Standards by TRSA which reflect laundry businesses’ commitment to best management practices (BMPs) in laundering hospitality linens and garments to deliver them purely cleaned and fit for for servicing hotels, motels, cottages, bed and breakfasts, as well as other lodging or accomodation industry segments.
Mother Laundry meets Hygienically Clean Food Service Standards by TRSA which recognize laundry businesses that serve the food industry, restaurants and other food service establishments. Unlike the standards above, this one eliminates subjectivity to ensure cleanliness of all linen and garments wherever food is handled and served – because food is literally everywhere.
Mother Laundry meets Clean Green Certification by TRSA which ensures that we adhere to and deploy quality standards for sustainability and effectiveness in conserving resources (water and energy) and minimizing environmental impact.
Mother Laundry meets Healthcare Laundry Accreditation Council (HLAC) standards for ensuring that products being returned from laundry are hygienically clean and free from any danger to the patient and/or the physician.
Mother Laundry complies with ISO 9001:2015 (Quality Management Systems) which provides the requirements for consistently providing products and services that meet customer and applicable statutory and regulatory requirements. "Do you want to prove we deliver high quality dry cleaning and laundry services?", see what people say about Mother Laundry.
Mother Laundry complies with ISO 27001:2022 (ISO/IEC IT security standards) which provides the requirements for establishing, implementing, maintaining, and improving the security of your information, especially electronic data. So whenever you use or communicate to us via our website or application, understand that your data is highly safe. Learn more from our privacy policy.
Mother Laundry complies with ISO 14001:2015 (Environmental Management Systems) which provides the requirements for enhancing an organization's environmental performance by properly managing its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. Mother Laundry effectively conserves its resources (water and energy).
Mother Laundry observes Uganda's Computer Misuse Act [2011] , Uganda's Data Protection and Privacy Act [2019] , and European Union's General Data Protection Regulation [2016] on data protection and privacy – your safety is important to us.

It’s satisfying to be measured against such rigorous international standards and always matching up to them. We put in the hard work and dedication to bring our customers the best. Below, we present the respective badges, accolades and recognitions.

   
Hygienically Clean Healthcare Certification Badge by TRSA for Mother Laundry Ltd (www.motherlaundry.com)
   
Hygienically Clean Hospitality Certification Badge by TRSA for Mother Laundry Ltd (www.motherlaundry.com)
   
Hygienically Clean Food Service Certification Badge by TRSA for Mother Laundry Ltd (www.motherlaundry.com)
   
Clean Green Certification Badge by TRSA for Mother Laundry Ltd (www.motherlaundry.com)
   
Healthcare Laundry Accreditation Council Badge for Mother Laundry Ltd (www.motherlaundry.com)
   
International Organization for Standardization (ISO) Compliance by Mother Laundry

#2 – Corporate Governance

Mother Laundry is committed to achieving effective corporate governance and upholding the highest standards in service. While our core business is laundry and dry cleaning, many factors form the core of who we are as a company. From our people, to our client guidelines, the terms of service, policies, rules and practices, Mother Laundry is proud to deliver top-notch services the best way possible.

Our employees sign agreements that require them to preserve and protect Mother Laundry's trust, reliability, standard and quality service that it has built since its inception and is now known by. This is why our employees are scrutinized by mandatory background checks before joining the team to serve our clientele. Likewise, they undergo training to learn from the basics to advanced processes of offering our services — as well as learning how to use our machines, systems and equipment for the collective interests of the company and the customers.

We have a secure in-house Laundry Management System (LMS) that has controlled access in order to protect customer data and eschew potential cyber attacks. Mother Laundry also has smart CCTV cameras installed at its premises — this proactive security solution combines cloud-based video surveillance with human intelligence which helps in deterring theft and violence. All these facilities and more are in place to guarantee the safety of our team, our clientele and their items or garments as well as creating a generally safe environment.

Consistent with Mother Laundry’s heritage, we seek innovative and creative approaches to developing solutions and services that provide the best customer value as well as improving business processes in an efficient and cost effective manner.


#3 – Company Culture

Mother Laundry holds a culture whose goal is to always serve our family of customers effectively and efficiently and to respond quickly to their changing laundry and dry cleaning demands along with seamless pickup and delivery. We maintain high standards, which we have set for ourselves, by investing in people, quality products, and state of the art equipment. These investments that we have made to our people and at our premises enable us to assure you not only great service today, but to also meet your needs tomorrow.

Our fill rate is also the best fill rate of any laundry in Uganda according to benchmarking studies. This is something we are very proud of. To improve upon our operational performance, we also developed technological improvements in which we built our own Laundry Management System (LMS) because we believe customer satisfaction is key to our present and future success. Mother Laundry also conducts customer fulfilment surveys to identify areas of improvement and implement the right solutions to address the concerns.

We envision to be the leading, established and most innovative brand in laundry business solutions within East Africa and beyond. In this light, we continue to remain cognizant of the role we play and focus on our commitment to service excellence. Mother Laundry provides convenient, clean and friendly laundry services at client-friendly prices — and will do so for many years to come.

See what people say about Mother Laundry